
Yulio Knowledge Base > CAD Plugins > Yulio for 3DS Max® Installation: Missing DLL
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Yulio for 3DS MAX Installation: Missing DLL
There is a known issue which causes the install of the Yulio for 3DS Max plugin to fail. This issue can happen when your computer is missing the Microsoft Visual C++ Redistributable for Visual Studio 2015.
When this occurs, you may encounter the following error during installation:
To resolve this error, please follow the steps below:
– Go to https://www.microsoft.com/en-ca/download/details.aspx?id=48145
– Select Download the Microsoft Visual C++ Redistributable for Visual Studio 2015
– Select the file you need based on your computer (x64 or x86). If you are not sure, you can download both.
– Once the download is complete, open it to install.
– Once installation is complete, install the Yulio for 3ds Max plugin
If the problem persists, please contact our support team at support@yulio.com.
Check out our YouTube channel for more info & tutorials.